Learner Resources-MSMSUP102 Communicate in the workplace EAL Core units BSBLDR403 Lead team

Core units BSBLDR403 Lead team effectiveness HLTWHS003 Maintain work health and safety SIRCCPM001 Assist in managing Pharmacy Medicines and Pharmacist Only Medicines Electives HLTAAP001 Recognise healthy body systems BSBCUS401 Coordinate implementation of customer service strategies SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Mapping for each unit of competency

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

configure and test advanced server based security ICTSUS601 Integrate sustainability in ICT planning and design projects Elective units ICTNWK608 Configure network devices for a secure network infrastructure ICTNWK609 Configure and manage intrusion prevention system on network sensors ICTNWK613 Develop plans to manage structured troubleshooting process of enterprise networks ICTNWK615 Design and configure desktop virtualisation ICTNWK607 Design and implement wireless network security ICTPRG502 Manage a project using software management tools ICTPMG609 Plan and direct complex ICT projects Additional electives ICTNWK527 Manage an enterprise virtual computing environment ICTNWK531 Configure an internet gateway ICTNWK535 Install an enterprise virtual computing environment ICTNWK615 Design and configure desktop virtualisation ICTPMG501 Manage ICT projects ICTSAD506 Produce a feasibility report If you require RPL Kits with comprehensive benchmarking

Core units BSBHRM613 Contribute to the development of learning and development strategies BSBLDR811 Lead strategic transformation TAELED803 Implement improved learning practice Elective units BSBCRT611 Apply critical thinking for complex problem solving BSBINS603 Initiate and lead applied research BSBLDR601 Lead and manage organisational change BSBOPS601 Develop and implement business plans BSBSTR801 Lead innovative thinking and practice If you require RPL Kits with comprehensive benchmarking

Learner Resources-MSMSUP102 Communicate in the workplace EAL Core units BSBLDR403 Lead teamOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all