Learning and Assessment Kit-ICTSAS442 Provide first-level remote help desk support ELICOS Placement Test Administration

Administration

Interpret and apply legislative and compliance information

Core units BSBWOR502 Lead and manage team effectiveness ICTICT608 Interact with clients on a business level ICTICT610 Manage copyright

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTGAM418 Use simple modelling for animation ICTGAM420 Produce interactive games ICTGAM421 Identify and apply games design and game play principles ICTGAM426 Write narrative scripts for interactive games ICTGAM427 Use 3-D software interface and toolsets ICTICT433 Build graphical user interfaces ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install

For students wishing to continue on to further academic study

Learning and Assessment Kit-ICTSAS442 Provide first-level remote help desk support ELICOS Placement Test AdministrationOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to