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This tool is a simulation designed primarily for entry-level positions in sales contact centres
natural preferences
the test has been standardized among a population of professionals and managers from various backgrounds and cultures
The main areas for improvement and development advice are offered to the assessed individual based on each dimension studied
stress resistance)
Express Report - Service & Support Individual This tool is a simulationDescription This report is generated following the completion of the Hogan Personality Inventory (HPI). It provides a candidates fit score for the "service & support" job family, areas for improvement and interview style. It identifies traits known for predicting performance in different types of jobs and details how the assessed candidate relates to these traits.