Unit Knowledge Guide-BSBOPS202 Engage with customers Certificate II health and environment policies and

health and environment policies and procedures FWPCOT3303 Prepare sketches and drawings FWPCOT3280 Replace saw blades

Units of competency CHCCOM002 Use communication to build relationships CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCGRP002 Plan and conduct group activities CHCCCS018 Provide suicide bereavement support * We can develop additional elective units that are not listed on request (Please contact us for further information)

quotes and tenders AHCLSC502 Manage landscape projects AHCWRK507 Implement professional practice If you require RPL Kits with comprehensive benchmarking

select and induct staff SITHIND001 Use hygienic practices for hospitality service SITHKOP007 Design and cost menus If you require RPL Kits with comprehensive benchmarking

Units of competency RIIWHS201D Work safely and follow WHS policies and procedures RIIRIS201D Conduct local risk control RIIERR205D Apply initial response First Aid RIICOM201D Communicate in the workplace RIIERR302E Respond to local emergencies and incidents RIIGOV201D Comply with site work processes/procedures If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBOPS202 Engage with customers Certificate II health and environment policies andOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner